Privacy Policy

So, you care about your privacy? Well, good thing we do too!

Our commitment:

Privacy is important, and we respect yours. This privacy policy sets out vida’s commitment with respect to the personal information we hold about you and what we do with that information. Any personal information we collect about you will only be used for the purposes that we have collected it for, or as allowed by law. Our commitment, with respect to your personal information, is to abide by the Australian Privacy Principles for the protection of personal information under the Privacy Act and other relevant laws.

What sort of information do we collect from you?

We collect your personal information, including your email and any other contact details you provide when you fill out our:

  • Pop-up form on our homepage to access our money journey checklist
  • ‘Contact us’ form on our ‘Get in touch’ page
  • Newsletter registration form on our homepage, where you’ll feature on our mailing list
  • Pre- and post-workshop surveys when you attend our workshops

This privacy policy was last edited on the 20th of January 2022. 

With love and gratitude, always,

The vida team

Where reasonable and practical, we will collect your personal information directly from you.



We will take reasonable steps to protect your personal information by storing it in a secure place. We may store your personal information in both paper and electronic form. We will also take reasonable steps to protect any personal information from misuse, loss and unauthorised access, modification or disclosure.



From time to time, we may use your personal information to provide you with current information that you may find of interest, such as changes to our online platform. If you do not wish to receive this information, you may decline to receive such information at any time by emailing and we will take all reasonable steps to meet your request within a reasonable timeframe.



We will not disclose information we collect about you to any third parties without your prior consent. Similarly, we will not sell any information we collect about you.



If you provide us with your telephone number and email address, you agree and accept that vida, or a related entity, may contact you via telephone, SMS or email. If you do not want this to happen, please email



The Internet is not a secure environment. If you use the Internet to send us personal information you do so at your own risk.



You may be able to access external websites by clicking on links provided on the vida website. These websites are not subject to our privacy standards and procedures. Once you leave our website, our privacy policy no longer applies. You will need to review those websites directly to view a copy of their privacy policies and to ensure that your personal information is protected.


We may revise or update our privacy statement occasionally, or, as the need arises. The current version at the time we collect or use your personal information is the version that will apply to your circumstances.


If you would like further information about our privacy policy, or you have a complaint about our privacy practices, please contact us via email:

1. We respect your privacy

(a) VIDA Melbourne respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.

(b) "Personal information" is information we hold which is identifiable as being about you.

2. Collection of personal information

(a) VIDA Melbourne will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms.

(b) You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.

(c) Additionally, we may also collect any other information you provide while interacting with us.

3. How we collect your personal information

(a) VIDA Melbourne collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

4. Use of your personal information

(a) VIDA Melbourne may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. This may include products, services or information from our partner organisations. We may also use your personal information to improve our products and services and better understand your needs.

(b) VIDA Melbourne may contact you by a variety of measures including, but not limited to telephone, email, sms or mail.

5. Disclosure of your personal information

(a) We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.

(b) We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.

(c) We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of VIDA Melbourne,, its customers or third parties.

(d) Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.

(e) If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.

(f) By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.

6. Security of your personal information

(a) VIDA Melbourne is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

(b) The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

7. Access to your personal information

(a) You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at with the subject title PRIVACY. We take your feedback very seriously and will respond as quickly as we can. 

(b) We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.

8. Changes to Privacy Policy

(a) Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.

9. Website

(a) When you visit our website: When you come to our website, we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.

(b) Cookies: We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyses website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords. These ads may appear on this website or other websites you visit.

(c) Third party sites: Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that VIDA Melbourne is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.