So, you care about your privacy? Well, good thing we do too!
We collect your personal information, including your email and any other contact details you provide when you fill out our:
With love and gratitude, always,
The vida team
Where reasonable and practical, we will collect your personal information directly from you.
We will take reasonable steps to protect your personal information by storing it in a secure place. We may store your personal information in both paper and electronic form. We will also take reasonable steps to protect any personal information from misuse, loss and unauthorised access, modification or disclosure.
From time to time, we may use your personal information to provide you with current information that you may find of interest, such as changes to our online platform. If you do not wish to receive this information, you may decline to receive such information at any time by emailing email@example.com and we will take all reasonable steps to meet your request within a reasonable timeframe.
We will not disclose information we collect about you to any third parties without your prior consent. Similarly, we will not sell any information we collect about you.
If you provide us with your telephone number and email address, you agree and accept that vida, or a related entity, may contact you via telephone, SMS or email. If you do not want this to happen, please email firstname.lastname@example.org
The Internet is not a secure environment. If you use the Internet to send us personal information you do so at your own risk.
We may revise or update our privacy statement occasionally, or, as the need arises. The current version at the time we collect or use your personal information is the version that will apply to your circumstances.
(a) VIDA Melbourne respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
(b) "Personal information" is information we hold which is identifiable as being about you.
(a) VIDA Melbourne will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms.
(b) You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
(c) Additionally, we may also collect any other information you provide while interacting with us.
(a) VIDA Melbourne may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. This may include products, services or information from our partner organisations. We may also use your personal information to improve our products and services and better understand your needs.
(b) VIDA Melbourne may contact you by a variety of measures including, but not limited to telephone, email, sms or mail.
(a) We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.
(b) We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
(d) Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.
(e) If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
(a) VIDA Melbourne is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
(a) You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at email@example.com with the subject title PRIVACY. We take your feedback very seriously and will respond as quickly as we can.
(b) We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
(a) When you visit our website: When you come to our website, we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
(c) Third party sites: Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that VIDA Melbourne is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.